Refund policy

Refunds or cancellation of orders is allowed at the latest, two weeks before chosen ship out date. After that, no refunds are issued.

Your cookies are packed with extreme care (double-boxed with a lot of bubble wrap) to ensure they arrive in the same condition they left. I am not responsible for USPS mishandling causing breakage or damage, nor am I responsible for regular shipping delays, delays due to incorrect address information given, weather or disaster conditions, nor for carrier or charges incurred for redelivery attempts.

Refunds will not be issued for: minor cracks in the frosting, craters (indents in the royal icing) minor chips of the cookie, or minor bleeding. (Dark colors have a tendency to bleed and there is no way to prevent this, but I do my best to minimize it!)

If I made an error in the cookie, (the color is wrong, etc.) only the cookies affected will be discounted/refunded.